We're delighted to announce that TLS has just been credited with the transition to BS EN ISO 9001:2015 Standard (Quality Management System).
This clearly defines that through Leadership, Customer Focus, Relationship Management, Engagement of People and more that TLS are continually striving to remain the number 1 Support Service and Labour Provider in its field.Investors in People is another significant accreditation TLS has successfully been awarded. It recognises that to be the best you need a motivated and focused workforce. Through the management, recognition, empowerment, development and improvement of its staff, TLS is well set to remain leaders in its field.
Both accreditaions highlight that TLS has worked hard to develop and improve the overall service to customers. Continually striving to improve ways in which we can support clients and partners, we believe this will help us provide an equal and fair service to all.
To keep these highly sought after accreditions, we need to ensure the quality of our service is not only maintained, but that we make continuous efforts to improve it. Something we will always strive to do. As a client or partner, you won't actually see any changes, everything we do already, is done with our customers in mind. We will continue to provide a fantastic customer service.