Eighteen of them are headed by Steve Bennett who has been a part of the Traffic Management Industry since 1998. Prior to this, he was a manager at a Utility company overseeing the design and planning of traffic management for major gas schemes. Mr Bennett said: “The management has had involvement on some of the largest highway construction schemes in the UK. From project management to contract supervisors. The industry knowledge gives a lot of our clients the comfort that we are able to source the correct type of men for the contracts they have. It also allows the lines of communication between the operatives and clients to be as clear as possible when completing the booking. This aids in the reliability and efficiency of the service we provide.”
As part of the preparation to the Olympics in 2012, we helped four clients that worked alongside TFL to source 32 drivers in any one 24hr period. This was in the months leading up to the major event and while the event was live, they had an integral role as part of the incident support service to keep the carriageways clear at peak times. Recently we have been involved with supplying over 70 qualified traffic operatives to various clients that handled the Tour De France stages through the UK. The involvement in both major events shows that we have the ability to cope with high demand schemes as well as continuing to supply the core day to day operatives that makes them as successful as we are today.
They range from traffic safety and control officers to the newly appointed 1 day health and safety operatives. This database is held on the bespoke software developed by the management team at TLS; FastLane. This is focused around the efficiency of the contractors booking the hours and the client authorizing them. FastLane has helped us at TLS increase our core partners on the UK road network to a 300 strong team. It has made the efficiency of the bookings through to the raising of the invoice is second to none. All our clients that use the software to the best of its ability has found it to be beneficial to their operation.
This strategic move has been in the making for over a year due to the incorporation of 3 standards. ISO 9001, ISO 14001 and ISO 18001. It is clear in the ever increasing health and safety commitments the industry demand that just the IOS quality standard is enough to get by but the demand for a high class managed support service needs to be dedicated and committed to a higher level. We at TLS are now able to promote a managed support service to all their clients to enhance their operations. ISO 9001 gives the client confidence that they will commit to the highest quality service to gain ongoing relationships. The integration of ISO 14001 means they can show a commitment to helping the battle to improve the environment and with ISO 18001 they will hold a dedicated health and safety manual that will prove they are at the highest level in the industry.